SHIPPING & DELIVERY

At Rosca, we are committed to ensuring that every product reaches you quickly, safely, and in its best condition. Each order is carefully packed to maintain product quality throughout the delivery process.

ORDER PROCESSING

All orders are processed before being handed over to the selected courier. Processing time may vary depending on product availability, order volume, and any customization requirements. Orders are prepared within 24–48 hours (including weekends and public holidays).

For engraved or customized products, processing may take up to 7 days. During this time, your order may remain in “processing” status until it is ready to be shipped. If completed earlier, the status will be updated, please check our website for updates.

DELIVERY & SHIPPING COSTS

Shipping costs and estimated delivery times are calculated at checkout based on your location and selected courier. These are provided through our integrated shipping partners and may vary accordingly.

Once your order has been shipped, delivery will be handled by the selected courier. While we strive to ensure timely delivery, Rosca is not responsible for delays caused by courier services or circumstances beyond our control.

TRACKING YOUR ORDER

You can track your order status directly through our website using your order details. Tracking information will be available once your order has been processed and shipped.

IMPORTANT INFORMATION

Please ensure that your shipping details are accurate. Rosca is not responsible for failed deliveries due to incorrect or incomplete information provided by the customer.